Systems Administrator

Position Type:

Contract, until December 2027

Hours of Work per week:

35 hours

Salary range:

$66,912 to $ 77,919 per annum

Benefits:

• Generous paid time off (Vacation, Sick days)
• Hybrid work flexibility
• Access to employee perks and discounts

ABOUT US

Strides Toronto Support Services ("Strides Toronto") Strides Toronto is a multi-service agency supporting infants, children, youth and young adults from birth to age 29, and their families, primarily across east Toronto. We offer community-based, residential and treatment programs—including mental health counselling, autism services, early intervention, day treatment, education, outreach and community support—using a client-centered, evidence-informed approach. Since 2015, Strides Toronto has served as Toronto's Lead Agency for Infant, Child and Youth Mental Health, partnering with 21 core service providers to provide system leadership, citywide planning, coordinated service delivery and program alignment. Strides Toronto also leads initiatives with broader reach, includingHelp Aheadand theHOPE Strategyacross Toronto andOne Stop Talk/Parlons Maintenantand theProvincial Youth Outreach Worker Programacross Ontario.

ABOUT THE ROLE

This is an existing vacancy for a contract Systems Administrator which supports the configuration and maintenance of the Organization's technology systems to ensure that system performance and security meet the needs of the organization and the end users and minimizes interruptions and downtime. Support end-users by ensuring they have the necessary accesses, devices and required applications, and provide timely resolution to support requests.

WHAT YOU WILL DO

• To ensure the Organization's technology infrastructure runs efficiently and securely to meet the performance requirements of staff and clients.
• Administer virtual server infrastructure to ensure application and operating system(s) are running optimally.
• Administer Network Switches, including VLANs and Port assignments to ensure maximized network security and efficiency.
• Monitor and maintain Storage Area Networks (SAN i.e., snapshots, volumes, usage, reporting) to provide continuity and performance of the Organization's data storage systems.
• Administer Office/ Microsoft 365, AD Sync, Security, Users, Groups, Email, SharePoint Sites, Teams, Subscriptions, etc. to ensure systems and applications are accessible, optimized and secure.
• Enable the productivity of end users through timely deployment and upgrade of devices and resolution to user requests for device, application or system issues.
• Upgrading workstations, laptops and other end user devices to ensure end user experience is optimized.

THE "MUST HAVES"

The following education, professional memberships and knowledge are a requirement for this role:

• Completion of College or University Program in a computer related field.
• 3 years of related experience.
• Knowledge Windows 10, Microsoft 365, Active Directory.
• In depth knowledge of AntiVirus, VPN and other security concepts.
• Knowledge of Applications such as Adobe, Zoom, office productivity tools.
• Knowledge of privacy legislation including: PHIPA, PIPEDA.

THE 'NICE TO HAVES'

While not required, preference will be given to candidates with the following:

• Fluency in another language(s), including sign language.
• Awareness of the role of inclusion, diversity, equity, and accessibility (IDEA) in the workplace and within the community being served by the position.
• An understanding of anti-black racism, anti-oppressive/anti-racism perspective in the context of the social determinants of health.
• Ability to recognize and identify situations where incidents of imbalance of power and privilege may occur and can result in possible negative impacts.

BEFORE STARTING WITH US

As our work puts us in direct contact with youth and vulnerable persons in our community, with health and safety as a priority, the successful candidate must complete or obtain the following before commencement of their employment:

• A Vulnerable Sector police check
• A positive police check does not automatically disqualify an applicant for a position with Strides Toronto. The Police Check will be reviewed and evaluated for the purpose of making a decision on suitability for employment in relation to the specific duties and responsibilities of the position being filled.

WHY JOIN OUR TEAM?

• We provide a hybrid work model.
• We provide opportunities for growth and professional development.
• We are committed to providing an equitable and incl