Payroll Partner

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Accounting, Level A

Job Title

Payroll Partner - Analyst

Department

Payroll Operations Pod 1 | Payroll | Financial Operations | VP Finance and Operations

Compensation Range

$6,143.67 - $8,830.25 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

October 15, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

October 31, 2027

This is a leave replacement for a fixed term duration.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Payroll Partner - Analyst provides strong customer service and payroll expertise to the campus community on behalf of Financial Operations. This role contributes to the reliability and availability of UBC's payroll system by providing Tier 2 support, problem resolution, and ensuring services meet or exceed customer service levels at all times.

The Payroll Partner - Analyst will troubleshoot complex payroll and systems issues, provides recommendations on how capabilities of the University's financial systems can be used and optimized to improve business processes, and solve business problems to support the short-and-long-term direction of financial operations. The incumbent will provide support and work direction to designated staff by managing the coordination of work while monitoring operations to ensure standards are met and payroll is processed according to established procedures. This position performs payroll accounting duties in the accumulation, recording, and processing payroll data related to overpayments, arrears and retroactive payments.

Organizational Status

The Payroll Partner - Analyst reports to the Payroll Team Leads and Manager, Payroll Operations and Control. Interacts directly with the Integrated Service Centre (ISC), Payroll Team Leads, Payroll Analysts, Financial Operations stakeholders, other UBC client units.

Work Performed

• Ensures payroll systems processing results in an accurate accounting of financial and statistical events.
• Provides guidance and direction to entire University community in handling payroll system functions
• Provides guidance and advice regarding collective agreements, contracts, government legislation and University policies regarding Payroll processes - Leads the communication to appropriate groups on advising of critical dates reflecting system events, down-time, cut-off dates and scheduled deadlines to ensure accurate processing of information
• Identifies, analyzes and troubleshoots any work problems and monitors operations to ensure departmental standards are met
• Collects, analyzes, interprets, summarizes and maintains financial, statistical and other related data to identify possible errors or irregularities causing discrepancies.
• Analyzes incidents and initiates system improvements and modifications and process improvements to reduce user problems and improve data integrity
• Performs business model reviews and through re-engineering of the business processes generate new information technology-based business solutions. The re-engineering requires an understanding of the existing processes and business needs, and the information technology opportunities in Payroll and Finance.
• Leads the analysis of payroll daily, weekly and monthly, and manage input/output to and from the payroll system with other system integration (e.g. HR, finance);
• Identify key trends within the organization, providing insights that allow payroll to proactively better manage and engage employees;
• Acts as a TIER 2 liaison for payroll and systems related problems between managers, system users, ISC staff and/or vendors.
• Responsible for calculating complex payments and recovery of wages resulting in collection
• Ensure the integrity, quality, accuracy and consistency of payroll data flow by generating variance/change reports to conduct quality control reviews and compare to the appropriate data sources;
• Leads and collaborates in complex projects with multi