Senior Business Analyst – Finance Domain

Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.

Job Summary

SE Health is a Canadian health care organization that provides home and community care services. Through its Re-Imagining Care at Home program, SE Health is redesigning how home-care services are delivered and supported by its operating model, processes, data, and technology. The Senior Business Analyst – Finance Domain will lead the analysis of billing, payroll, and related upstream and downstream workflows required to support the future model of care. Working across Finance, Operations, Payroll, Technology, vendors, and program teams, the role will translate business needs into clear process designs, requirements, data and integration needs, controls, decisions, and implementation-ready deliverables.

The role will ensure that changes to care delivery and workforce operations are supported by coherent, controlled, and sustainable finance processes. This includes analyzing relationships and dependencies across client and funder billing, accounts receivable, revenue recognition, payroll and pay-related interfaces, general ledger integration, reconciliations, financial reporting, master data, exception management, controls, and period-end activities.

You will serve as the senior business analysis lead for the Finance domain within Re-Imagining Care at Home. You will plan and lead discovery, document current-state processes and constraints, define future-state workflows and business requirements, identify gaps and dependencies, and support solution design and implementation. You will provide direction to business analysts and subject-matter experts, maintain traceability from business outcomes through requirements and testing, and bring material issues, risks, trade-offs, and decisions to the appropriate governance forums.

Duration: 18 months contract

Key Responsibilities

Lead Finance Discovery and Business Analysis

• Document future-state processes, business rules, roles, systems, data, controls, pain points, exceptions, and dependencies across organizational boundaries
• Define future-state finance processes and workflows covering billing, receivables, revenue, payroll, accounting, reconciliation, reporting, controls, and master data
• Elicit, analyze, validate, prioritize, and document functional and non-functional business requirements, including reporting, data, integration, control, audit, privacy, and security needs
• Identify gaps, duplication, dependencies, policy impacts, and opportunities for standardization, simplification, automation, and reuse
• Maintain clear traceability among business outcomes, processes, requirements, solution decisions, test scenarios, and implementation deliverables

Support Solution Configuration and Delivery

• Translate business and operational objectives into detailed requirements, acceptance criteria, process models, decision materials, and measurable outcomes
• Develop analysis views that connect processes, information, applications, integrations, controls, organizational roles, and external partners
• Assess solution options and vendor proposals against approved requirements, standard functionality, control needs, usability, scalability, and end-to-end business impacts
• Define and validate business boundaries, hand-offs, and integration requirements among care delivery, scheduling, time capture, payroll, billing, receivables, revenue, general ledger, reporting, and enterprise data
• Partner with product owners, process owners, architects, vendors, and delivery teams to refine requirements and resolve questions throughout design, configuration, and development
• Review solution designs and configuration decisions to confirm alignment with approved requirements, business rules, controls, and future-state processes
• Lead analysis of cross-domain issues and trade-offs, documenting options, impacts, recommendations, assumptions, dependencies, and decisions
• Manage requirements changes and maintain decision-ready documentation for process owners, program leadership, and governance bodies