Industrial Engineer/ Solutions Engineer

Hybrid: Brampton, Ontario

Job Description: About Us Pet Valu is Canada's leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets. With 50 years of animal care expertise, we operate over 800 stores across Canada under several banners, including Pet Valu, Bosley’s, Total Pet, Paulmac's Pet, Tisol & Chico. Guided by our mission to deliver products, care, expertise, and memorable moments, Pet Valu is a place where people build meaningful careers while making a positive impact on pets and communities.

Job Summary

This position reports to the Director, Supply Chain Strategy & Solutions, the Supply Chain (SC) Solutions Engineer is responsible for identifying, evaluating, designing, and implementing operational, technological, and process improvements across Pet Valu’s end-to-end supply chain.The incumbent partners closely with Distribution Center Operations, Transportation, Stores, Merchandising, Inventory Control & Quality Assurance, Suppliers, Human Resources, Safety, Finance, Digital, and Information Technology teams to improve productivity, service, inventory flow, safety, quality, capacity utilization, and cost performance. Through the application of industrial engineering principles, continuous improvement methodologies, analytics, systems optimization, and emerging technologies, the SC Solutions Engineer develops scalable solutions that support operational excellence, supply chain strategy execution, and sustainable business growth.The incumbent prioritizes Safety, Compassion, Expertise, and Efficiency in all they do and lives Pet Valu's Core Beliefs.

Essential Responsibilities

SAFETY

• Ensure engineering and process improvement solutions prioritize associate safety, ergonomic design, and regulatory compliance.
• Support facility infrastructure programs including storage systems, equipment layouts, racking modifications, and material handling equipment initiatives.
• Participate in operational assessments and recommend engineering controls to improve workplace safety and operational effectiveness.
• Support safe implementation of operational, process, and technology improvements across the supply chain network.
• Promote safe work practices when managing projects involving contractors, vendors, consultants, suppliers, and internal stakeholders.

COMPASSION

• Build collaborative relationships across Distribution Operations, Transportation, Inventory Control & Quality Assurance, Stores, Merchandising, Human Resources, Technology, Digital, Finance, and Supply Chain stakeholders.
• Partner with stores and operational teams to understand challenges and develop practical solutions that improve service, inventory flow, and execution.
• Collaborate with suppliers and business partners to identify opportunities that improve inbound supply chain performance, packaging, product handling, and operational efficiency.
• Facilitate cross-functional workshops, problem‑solving sessions, and continuous improvement activities.
• Support change management initiatives through communication, training, coaching, and stakeholder engagement.

EXPERTISE

• Industrial Engineering & Operational Excellence
  • Analyze and optimize warehouse processes, workflows, layouts, material flows, inventory storage strategies, and operational procedures.
  • Develop and maintain engineered labor standards using accepted industrial engineering and work measurement methodologies.
  • Conduct productivity analyses, capacity assessments, workflow evaluations, and resource planning studies.
  • Support slotting optimization, inventory flow improvements, facility optimization projects, and operational performance initiatives.
  • Establish operational standards, procedures, and performance benchmarks that support consistent execution.
  • Collaborate with suppliers to identify opportunities that improve inbound flow, lead‑time reliability, shipment quality, and distribution centre efficiency.
• Systems & Solution Enablement
  • Support the optimization of supply chain technology platforms including Manhattan WMS, ERP, TMS, LMS, WCS, WES, and related systems.
  • Partner with business and technology teams to define requirements, design future‑state processes, and develop scalable solutions.
  • Develop process maps, business requirements, test plans, and implementation readiness documentation.
  • Participate in testing, implementation training, stabilization, and post‑implementation support activities.
  • Identify opportunities to improve process automation, system utilization, and data visibility.
  • Identify opportunities to leverage workflow automation, low‑code solutions, AI‑enabled processes, and digital tools that improve operational efficiency and decision‑making.

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