Professional Services Executive

2 days ago

Calgary, AB, Canada Siemens Healthineers AG Full-time $100,000 - $142,000 Contract

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Core Responsibility

  • Oversees execution team and ensures success to clients strategic goals through Varian's end-to-end solution as defined by the scope of work
  • Builds and maintains a collaborative, executive-level partnership in support of long term loyalty
  • Partners with Oncology Solutions Managers (OSM), Sales and other Varian leadership to ensure client success from strategy scoping through execution
  • Responsible for the execution of enterprise solutions that focus on reducing time to value for our partners
  • Acts as Varian product and oncology expert to assist with client success as defined by the scope of work
  • Operationalize the following based on clients scope of work:
    • Execution Plan
    • Key performance indicators of success (KPI's) for the routine scorecard to measure performance
    • Partnership governance structure to maintain focus and sustainability for success
  • Ensures program deliverables are patient-centered end-to-end solutions that put the patient first, closes consumption gaps, and shift strategy toward diversified recurring revenue

Applicable to the Oncology Systems business only:

Position must have full access to Siemens Healthineers' client sites to perform the essential functions. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SIN) Criminal background checks, Immunizations and Annual TB testing Healthcare training.

Other Specific Functions Or Duties

Achieve assigned KSO targets; Build Client relationships; ensure long-term client loyalty; Execute Varian implementation processes; Ensure Client satisfaction; Provide effective company representation; Exemplify Varian professionalism. Represents Varian ethics, values, and business practices with all internal and external constituents.

Skills, Knowledge, And Certifications

Minimum Required Skills and Knowledge

  • Ability, competence, and confidence to lead people.
  • Effective interpersonal skills
  • Proficient in utilizing business tools such as E-Mail, MS Word, Excel, PowerPoint,
  • Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software.
  • Experience with Salesforce CRM
  • Strong problem-solving abilities
  • Strong ability to plan and manage numerous processes, people, and projects simultaneously
  • Excellent communication, collaboration, and delegation skills
  • Organizational acumen/skills
  • Executive presence
  • Responsiveness and reliability
  • Presentation Skills
  • Selling Skills

Other Desired Skills And Knowledge

  • Passion for Client service and relationship building
  • Demonstrates strategic, relevant knowledge and cross-functional experience to include Varian solutions and oncology operations and business
  • Shows an understanding of different business models and knows how to bring together complex technologies to create value for our partners
  • Ability to be an internal advocate/translator for our partners and an external promotor for Varian
  • Ability to work in matrixed and unstructured environments
  • Strong multimode communication skills, communicating with all levels in both organizations
  • Ability to synthesize quickly and translate between both organizations
  • Strong organizational and analytical skills with a proven track record of collaboration and consensus building
  • Healthcare finance knowledge, including basic organizational P&L
  • Leads through influence

Required Certifications and Training

  • Clinical background (i.e RT(T), RN, MO, CMD, PhD)
  • Master's Degree (an MBA/MHA)

Required Criteria

  • A minimum of seven years' managerial experience in healthcare administration with expertise in Oncology Operations (i.e., Radiation Oncology, Medical Oncology, etc.)
  • Demonstrated leadership experience in clinical operations driving strategic and business planning,