Senior Customer Insights

Zurich Canada is seeking a Senior Manager, Sales & Customer Office to translate customer and broker feedback into actionable insights and coordinate targeted business programs. You will work with the VP and cross-functional partners to drive NPS reporting, strategy, and execution across Canada. The role emphasizes analytical thinking, disciplined execution...

At Manulife, we believe in making decisions easier and lives better. We are seeking a Senior Business Intelligence Analyst to help transform complex data into actionable insights that drive business performance and improve customer experiences across our Canada segment businesses (Group Benefits, Affinity, IIC, and Bank).In this role, you’ll be empowered...

Sodales Solutions Inc. seeks a Customer Success Manager to drive retention, satisfaction and growth through data-driven insights and cross-functional collaboration.You will analyze health metrics, identify at-risk accounts, and develop dashboards while partnering with Product, Engineering, and Support to ensure timely resolutions and proactive renewals. This...

A leading eCommerce firm in Toronto is seeking a Senior Analyst to drive customer insights for enhancing marketing and product strategies. The role requires a Bachelor's degree and 2–5 years of experience in analytics or technology environments. Strong skills in SQL, Excel, and web analytics tools are essential for success. The position offers a...

Senior Analyst, Customer Insights & Business Analytics - Shoppers Drug MartJoin to apply for the Senior Analyst, Customer Insights & Business Analytics - Shoppers Drug Mart role at Loblaw Digital.At Loblaw Digital, we’re building leading eCommerce experiences in online grocery, beauty, pharmacy, and apparel. This role is based in Downtown Toronto and...

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Senior Business Analyst, VoC Insights who will own the business strategy, implementation, and enablement of Lightspeed's customer health score program. You sit at the intersection of customer data, CX operations,...

Director, Customer Insights and Analytics Address: 33 Dundas Street West Job Family Group: Data Analytics & Reporting The Director, Customer Insights and Analytics within Retail Risk team is responsible for leading the Canadian Retail Customer Insights and Analytics team. This role transforms customer, market, and behavioral data into actionable insights...

Zurich Canada is seeking a Manager, Sales & Customer Office to turn customer and broker feedback into practical insight and coordinate targeted programs across the Sales & Customer Office. Reporting to the VP, this role focuses on NPS reporting, strategy development and cross-functional collaboration. The hybrid role requires in-person work three days per...

Flywheel is seeking a Sr. Specialist to support our Custom Client Analytics (CCA) solutions team.You will lead client engagements for the world’s leading brands, translate data into actionable business strategies, and collaborate with analysts and consultants to deliver high-impact insights. Reporting to the Director of the CCA consulting practice, you...