Clinical Operations Manager Mind Mood
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Lead clinical operations for CMHA BC’s Mind & Mood Clinical Care Network, using interdisciplinary leadership and mental health service expertise. This mostly remote role includes occasional travel to downtown Vancouver.
Reporting to the Program Director, the Clinical Operations Manager oversees an interdisciplinary outpatient mental health service. The position guides assessment, treatment, continuity of care, daily operations, and clinical development for mood, anxiety, and related concerns. Services follow evidence-informed, trauma-informed, and culturally safe practices.
Key Responsibilities:
- Provide clinical leadership across interdisciplinary mental health teams
- Oversee daily operations, scheduling, intake, triage, and waitlists
- Supervise the Administrative Support Coordinator and manage performance
- Oversee EMR workflows, documentation, privacy, and data quality
- Lead policies, evaluation, reporting, and continuous quality improvement
Requirements:
- Master’s degree in clinical or health administration discipline
- Five to seven years of progressive clinical experience
- Leadership or management experience supervising regulated health professionals
- Experience operating a community mental health clinic or program
- Knowledge of intake systems, EMR platforms, and privacy legislation
Bring clinical leadership, operational oversight, and trauma-informed practice to CMHA BC’s Mind & Mood network.
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