Customer Care Manager, Utilities Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Customer Care - Support Team based in Canada. This role offers an opportunity to lead customer care operations within a complex utility environment while directly shaping service quality and team performance. You will...

Department Description Energy Services is EPCOR's customer care business unit that supports EPCOR's billing operations, call center, collections, and online customer care portal. Energy Services also provides the regulated rate option (RRO) for electricity consumers within Edmonton and parts of Alberta. Highlights of the job We are hiring a Manager,...

Join a forward-thinking custom manufacturing firm in Edmonton Area, Alberta, as an Operations Manager with leadership potential for General Manager. Embrace a hands-on role to enhance operational effectiveness. This full-time opportunity focuses on overseeing manufacturing performance and developing strategic systems for growth. You will be instrumental in...

Highlights of the job We are hiring a Manager, Customer Care - Support Team [Full-Time, Permanent] position working out of Edmonton, AB. This position may be eligible to participate in EPCOR’sWhere We Workhybrid program, depending on business needs and upon meeting eligibility requirements. As Manager, Customer Care – Support Team, you’ll play a...

EPCOR Utilities Inc. in Edmonton, AB is seeking a Manager, Customer Care - Support Team to lead a front-line group within Energy Services. The role focuses on driving customer experience, operational excellence, and aligning team performance with EPCOR’s strategic goals. You will manage a unionized contact center, coach managers and staff, and collaborate...

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. You will be Lyft support's voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As an active representative of Lyft, you...

Account Manager - Utilities Status: Regular, Full time Location: Edmonton, Alberta Job Description Reports to: Branch Manager TASKS / RESPONSIBILITIES: - Contacts current and prospective clients to identify their need for existing and/or new products - Responds to and processes incoming calls and orders - Opens new accounts and maintains existing customer...

Shape the future of Edmonton’s utilities as a Utility Management Strategist. This leadership role involves managing significant utility contracts to achieve climate neutrality and operational efficiency. Reporting to the General Supervisor, you will direct supply activities for both conventional and renewable resources while overseeing budget management...

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change...