Constituent Services Advocate

24 hours ago

Sidney, BC, Canada Working for a Member of Parliament / Travailler pour un(e) député(e) Full-time $50,000 - $70,000 Contract

Support Saanich-Gulf Islands constituents through federal services using strong interpersonal skills and responsive case management. Work with Elizabeth May's parliamentary office.

As Constituent Advocate, you will help people navigate Canada Revenue Agency, Immigration Canada, and Service Canada. The position requires social work experience, conflict resolution, research, and careful communication tracking. You will address time-sensitive personal matters while supporting the Member's constituent service responsibilities.

Key Responsibilities:

  • Receive constituent requests and assess needs through meetings
  • Create files and inform the Member about cases
  • Take action on constituent concerns and issues
  • Track communications with constituents and federal agencies
  • Research concerns and assist with special projects

Requirements:

  • Experience in social work; degree is an asset
  • Strong interpersonal and client conflict-resolution skills
  • Familiarity with federal agencies and services
  • Knowledge of Saanich-Gulf Islands and Vancouver Island issues
  • Ability to manage urgent cases under pressure

Apply constituent advocacy, federal services knowledge, and casework skills supporting Elizabeth May's Saanich-Gulf Islands office.