Full-Time Bilingual IT Support Specialist

4 days ago

Mount Royal, Montreal (administrative region), Canada Beyond Bilingual Inc. Full-time $54,000 - $66,000/year
Elevate your IT career as a Full-Time Bilingual IT Support Specialist in Mont-Royal, Montreal. This role involves direct support for users and systems in a dedicated corporate environment. Our client, a prominent player in the retail industry, seeks committed individuals to join their dynamic IT team. This position requires a blend of technical support for Windows and Mac platforms and excellent communication skills to assist users effectively. Your proactive approach will help maintain a seamless operational environment.

Key Responsibilities
• Troubleshoot and resolve technical issues for users
• Provide assistance with Windows 11/8 and Mac OSX applications
• Develop technical documentation for support processes
• Train end-users for effective technology use
• Collaborate with IT team on various support tasks

Requirements:
• Degree or relevant experience in IT support
• Minimum one year in a technical support role
• Knowledge of networking technologies and troubleshooting
• Effective organizational and multitasking skills
• Strong verbal and written communication capabilities Contribute to a thriving IT department with your technical skills and dedication to user support.