Delivery Operations Manager
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Lead delivery operations through strong scheduling and communication while coordinating dispatchers, drivers, and packers day to day.
As Operations Manager, you will lead the team running delivery, dispatch, and the pack house. The role focuses on scheduling, service quality, customer issue resolution, training, and process improvement. Experience leading teams in delivery, retail, or logistics is sought.
Key Responsibilities:
- Lead drivers, dispatchers, and packers
- Schedule daily delivery and pack house activities
- Maintain delivery times, accuracy, and service
- Handle escalations and customer issues
- Train team members and improve work processes
Requirements:
- Experience leading teams in delivery, retail, or logistics
- Calm decision-making approach
- Ability to keep people on track
- Strong communication skills
- Strong organisational skills
Bring delivery leadership, scheduling, communication, and organisation to the Operations Manager role across daily service operations.