Automotive Service Dispatcher Winnipeg

4 days ago

St James Industrial, MB, Canada Capital Automotive Group Full-time $50,000 - $70,000 Contract

Automotive repair expertise and workflow control define this Service Dispatcher position at Capital Ford Lincoln in Winnipeg. Coordinate technicians, advisors, and parts efficiently.

As Service Dispatcher, you will direct repair workflow within the service department. Assign repair orders according to technician expertise, urgency, and availability. The position requires automotive service dispatching, service coordination, or shop management experience, plus dealership management systems knowledge.

Key Responsibilities:

  • Assign and dispatch repair orders based on expertise and availability
  • Coordinate technicians, Service Advisors, and Parts
  • Monitor repair progress and eliminate technician downtime
  • Track time and parts within the DMS
  • Resolve schedule disruptions safely and productively

Requirements:

  • Experience in automotive dispatching, coordination, or shop management
  • Deep understanding of vehicle repair processes
  • Knowledge of dealership management systems
  • Strong organization, communication, and problem-solving skills
  • Valid driver's license with acceptable driving record

Bring automotive repair knowledge, dispatching expertise, and decisive coordination to Capital Ford Lincoln's Winnipeg service department.