Virtual Services Pharmacist, Pharmacy Service

Regular Full Time Support Centre [HO] Mississauga, ON, CA

Salary Range: $85,000.00 To $105,000.00 Annually

Job Description:

• Provide patient-focused clinical services, including comprehensive medication reviews, assessments, prescribing activities where authorized, and other professional services within the pharmacist's full scope of practice and applicable provincial regulations.
• Deliver evidence-based recommendations and professional advice on prescription medications, over-the-counter therapies, and healthcare services to optimize patient outcomes and enhance the patient experience.
• Communicate effectively with physicians, pharmacy teams, and other healthcare providers to support continuity of care and coordinated patient management.
• Follow up on patient interventions, medication therapy issues, and identified drug-related problems to ensure resolution, monitor outcomes, and document clinical impact.
• Complete accurate, timely, and compliant documentation, claim submissions, and patient records in accordance with regulatory requirements, payer programs, Rexall policies, and standard operating procedures.
• Support the development, implementation, and optimization of clinical programs, patient care initiatives, and pharmacy services delivered through virtual and retail channels.
• Participate in interdisciplinary collaboration and attend team, department, operational, and stakeholder meetings to contribute clinical expertise, share insights, and support organizational objectives.
• Develop, review, and curate clinical and educational content for patient resources, training materials, presentations, workflow tools, and internal communications to support knowledge translation and program delivery.
• Stay current with emerging clinical evidence, pharmacy practice standards, healthcare trends, and regulatory requirements while contributing to quality improvement initiatives and service enhancements.
• Perform other duties and special projects as assigned to support Rexall Pharmacy Group Ltd.

Knowledge, skills and experience:

• Licensed Pharmacist in good standing with the applicable Provincial College of Pharmacy.
• Current authorization and certification to administer injections and immunizations, where permitted by provincial regulations.
• Additional clinical training, certifications, or designations are considered an asset (e.g., Certified Diabetes Educator (CDE), Certified Geriatric Pharmacist (CGP), Certified Respiratory Educator (CRE), and other relevant specialty credentials).
• Demonstrated commitment to delivering exceptional patient care and a positive patient experience in a virtual healthcare environment.
• Strong interpersonal, communication, and relationship-building skills, with the ability to engage effectively with patients, healthcare providers, and interdisciplinary teams.
• Results-oriented with the ability to prioritize competing demands, work independently, and execute with a sense of urgency and a proactive, solution-focused approach.
• Ability to balance professional pharmacy practice, clinical excellence, patient outcomes, and business objectives.
• Strong clinical assessment and critical-thinking skills, with the ability to identify, resolve, and follow up on drug therapy problems.
• Excellent organizational, documentation, and time-management skills, with a high degree of accuracy and attention to detail.
• Proficiency with Microsoft 365 applications and pharmacy technology platforms, including pharmacy dispensing systems (PropelRx experience considered an asset), patient management systems, and virtual care technologies.
• Ability to adapt to evolving healthcare programs, technologies, regulations, and virtual care delivery models.
• This is role is filling an existing vacancy on the team.

Context and Environment

• This position requires a comprehensive understanding of the role, scope of practice, and regulatory requirements of pharmacists practicing in community and virtual care settings.
• The role requires confidence, sound clinical judgment, and strong clinical knowledge when caring for patients with complex medical conditions, multiple comorbidities, and evolving therapeutic goals.
• The pharmacist must be comfortable delivering care through virtual platforms while collaborating effectively with patients, prescribers, pharmacy teams, and other healthcare professionals across multiple jurisdictions.
• The position operates within a dynamic healthcare environment that supports evolving clinical programs, technologies, and patient care models.
• While the role is primarily virtual, business and operational requirements may evolve over time. As such, the successful candidate must be willing and able to work from a designated Rexall pharmacy location or o