Customer Service Representative in AutoCare
4 days ago
Mississauga, Peel Region, Canada
Aviva Canada
Full-time
$60,000 - $75,000 Contract
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Become a Customer Service Representative at Aviva AutoCare in Mississauga, focusing on exemplary service in the collision repair industry. Use your skills to ensure customers feel supported and informed throughout their repair journeys.
In this crucial role, you will act as the primary contact for customers at our cutting-edge facility. Your main duties include giving repair status updates, facilitating vehicle pick-up and return, and maintaining a customer-first mindset in every interaction. You will also handle payments and resolve inquiries efficiently, ensuring a positive brand experience.
Key Responsibilities
• Take initiative to enhance customer satisfaction levels
• Manage repair updates through various communication channels
• Ensure accurate collection of customer payments
• Provide courteous handling of customer's vehicles
• Advocate for Aviva AutoCare center values
Requirements:
• Post-secondary degree preferred
• Valid driver’s license required
• Familiarity with collision repair processes beneficial
• Strong organizational and multitasking capabilities
• Proficient in customer service and conflict management Leverage your experience to help Aviva AutoCare establish lasting customer relationships.
Key Responsibilities
• Take initiative to enhance customer satisfaction levels
• Manage repair updates through various communication channels
• Ensure accurate collection of customer payments
• Provide courteous handling of customer's vehicles
• Advocate for Aviva AutoCare center values
Requirements:
• Post-secondary degree preferred
• Valid driver’s license required
• Familiarity with collision repair processes beneficial
• Strong organizational and multitasking capabilities
• Proficient in customer service and conflict management Leverage your experience to help Aviva AutoCare establish lasting customer relationships.