Operations Support Manager at BMO
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Key Responsibilities
• Lead daily operations and support team performance
• Identify and resolve workflow gaps and capacity concerns
• Ensure adherence to Bank policies and operational quality
• Act as escalation point for complex client issues
• Develop training programs for staff onboarding and development
Requirements:
• 5 to 7 years in banking or financial services
• Proven leadership and coaching experience
• Strong operational risk management skills
• Ability to manage competing priorities effectively
• Experience in regulatory compliance and change management Elevate operational performance and client engagement by applying your leadership and management skills at BMO.
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