Tier 2 Technical Support Analyst – Networking

5 days ago

Saskatoon, Division No. 11, Canada Socket.dev Full-time $60,000 - $80,000 Contract

Vecima Networks Inc. is seeking a Technical Support Analyst, VBS, to deliver Tier 2 support for Video, Broadband, and PON solutions globally. You will diagnose issues, identify root causes, and provide timely resolutions, while maintaining SLAs and customer satisfaction.

The role requires 2+ years in technical support, strong troubleshooting skills, and the ability to work independently. Based in Saskatoon with hybrid/remote flexibility and a focus on delivering an exceptional customer