Business Application Specialist

Work

Location:
Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: $96,900
- $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description
As the business lead and functional business expert; Manage a diverse portfolio of business application management activities. Act as a business lead and functional business specialist; provides input and executes on strategies, roadmaps, forecasts and manages relationships with technology, business consumers.

KEY ACCOUNTABILITIES

This role will support, lead and drive TD Data Cloud User Operational and Platform Support across Rahona(big data) Platform to provide dedicated support and service management and ownership. This role requires an individual with a high degree of personal initiative and strong communication, problem-solving and analytical skills. Strong interpersonal skills will be required to interact effectively with a variety of stakeholders and partners including Technology, Data Governance, Control Partners and Audit. As Rahona platform continues to grow, a dedicated Rahona Support Lead is required to provide end-to-end ownership of support operations, service management, escalation handling, and continuous service improvement, ensuring a consistent and high-quality user experience.

CUSTOMEROwns and/or maintains 3-year roadmap to establish vision, clarity, and alignment with the strategic and tactical direction of the businessBusiness application lead/owner/manager for application strategy, delivery, performance, access, data availability & integrity, data retention & disposition, remediation alignment, priorities, plans, communicationDeployment and change management for initiatives relating to applications owned/managedApplication and Technology budget owner/manager (excluding Innovation)Business SME ownership/input as required into project artifacts (ideation, business case, BRD, DIA, SRS, etc)Ensures that all guidelines and controls are in place to ensure customer information is protected and that the application is compliant from a risk/privacy perspective, including adherence and compliance with enterprise application / data lifecycle practices for own work and the work of othersResponsible for access approvals and access attestationManages/Owns the infrastructure/operational budget for the application and prioritizes and approves initiatives to ensure the correct items are being worked onWork with business partners to provide input on possible work processes and system changes required to support their businessParticipate in large Enterprise programs as a SME for business functionality of the applications owned/managedReview all Business Application Risk Assessments (BARA)annually and participate in Basel Data Governance Ongoing Compliance Program or any other regulatory reviews as requiredResponsible for communication to business partners of any planned system outages that impact their channel/business processReview and sign-off of all project documentation as well as for the deployment

SHAREHOLDERCoordinate with relevant stakeholders to support the development sound business cases with an on-going focus on reusability, scalability, innovation and enterprise-wide solutionsOwns overall accountability for risk and controls for the application and manages risk assessments and testingEnsure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data OfficerReview and approve all in-take requests for new projects and provide directions as required on the initiativeTrack individual progress of each active project and assist in the preparation of monthly project reporting and partner/executive dashboard reportingBuild and maintain positive relationships with businesses, technology groups, and key stakeholders to identify and assess new project in-take requests.
Maintain an "end to end" view of the customer, business and processes to be able to triage new requests based on changing partner needs.
Identify and understand emerging risks related to project activity and ensure business requirements and solutions appropriately mitig