Quality Specialist

Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.

Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.

Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

We seek individuals who are engaged, capable and committed to continuous improvement.

What you will be doing in the role of Quality Specialist:

As a Quality Specialist, you will support Lakeside's quality programs to ensure they function effectively within an assigned business area. You will use enterprise business tools, procedural standards and internal resources to achieve quality goals and strengthen business processes.

Working with business leaders, process owners, customers, suppliers and the Compliance Team, you will interpret quality requirements, lead accreditation and re-accreditation efforts, support audits, and identify practical opportunities for continuous improvement.

Your responsibilities may include, but are not limited to:

• Lead root cause analyses using established quality tools,determinecorrective actions for non-conformities, andmonitortheir completion
• Conduct quality assurance contract reviews for customer quotes and orders, anddeterminequality requirements for supplier and contractor purchases
• Communicate with customers and suppliersregardingquality matters and prepare formal documented responses
• Lead quality audit preparation, conduct internal audits, represent Lakeside during external audits, and coordinate supplier qualification and audit activities
• Assess accreditation and certification opportunities, develop action plans, coordinate implementation, and support ongoing program maintenance
• Partner with business leaders and process owners to understand operational priorities and align compliance initiatives with business needs
• Collect and analyze quality data, develop reporting tools, evaluate process performance, and communicate findings to process owners
• Map processes,identifygaps and improvement opportunities, and lead process improvement and change management initiatives
• Monitor industry trends and regulatory changes,identifytraining needs, and develop quality communications and training materials
• Use enterprise systems and digital tools to improve quality processes,maintaindocumentand record practices

Knowledge and skillsrequiredfor the role:

• University degree in Quality, or a university degree with post-graduate studies in Quality
• 7-10+ years of experience in quality programs or quality-related roles, including product or service quality assurance programs
• Knowledge of quality assurance and product quality programs
• Experience with ISO 9001, N299 is considered an asset
• Experience supporting a variety of key target industries is considered an asset
• Strong adherence to procedures and policies, with sound analytical and judgment skills
• Strong planning,organizationand strategic thinking skills
• Business acumen, customerfocusand the ability to manage conflict professionally
• Process-oriented approach with the initiative to manage multiple tasks and responsibilities
• Strong teamwork, communication,confidentialityand professionalism

What we give YOU

• Flexible working schedules, includinghybrid remote workprograms
• Acompetitive compensationpackage, with RRSP-matching
• Comprehensivebenefits coverage(medical, dental, vision, EAP & on-demand virtual health care)
• A culture that promotes healthywork-life balancewith above-marketpaid time off
• A structuredtraining and developmentprogram and opportunities for continuous learning
• Access to Lakeside’s Mentorship Program—empowering growth and inspiring connection through shared knowledge and support
• Opportunity to participate in an award-winningwellness program

Commitment to Diversity

Lakeside Process Controls Ltd. is committed to employment equity and welcomes diversity. We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encour