Police Dispatcher Trainee

Royal Canadian Mounted Police - Division Operational Communications Centre

Closing date

October 23, 2026 - 23:59, Pacific Time

Reference number

RCM26J-018361-000778

Selection process number

26-RCM-EA-F-REG-OCC-150647

Location

Edmonton (Alberta), Red Deer (Alberta), Regina (Saskatchewan)

Employment tenure

Shift Work - 12 hour shifts

Salary

$65,714 to $79,953 - Collective agreement under negotiation

Level

PO-TCO-01 - LES-TO-01

Who can

Persons working or residing in Red Deer (Alberta), Edmonton (Alberta), or Regina (Saskatchewan), or within a 250 km radius of Red Deer (Alberta), Edmonton (Alberta), or Regina (Saskatchewan) BEFORE YOU We strongly encourage you to watch the video link provided prior tocompleting an application to make sure that this type of work environment is right for you: htt12://htt12://www.Y.outube.com/watch?v=B4gJzrv12YTk

Organization information

For further information on the organization, please visit Royal Canadian Mounted Police.

Work environment

You don't have to wear a uniform to make a difference Telecommunications Operators (9-1-1 Police Dispatcher) provide a critical service within the RCMP that support both public and officer safety through the provision of information and assistance. Telecommunications Operators are the hidden back bone for the work that our police officers carry out in communities across Canada.

Shift Work: The 9-1-1 Police Dispatch Centres operate 7 days a week, 24 hours a day. You will be required to work irregular hours (mornings, evenings, weekends, and statutory holidays).Telecommunications Operators work in Communications Centres that operate 24 hours a day, 365 days a year which are located across the country in provincial, federal and municipal Communication Centres.

What does the work involve?

• Monitoring of police resources and systems with computer aided dispatch and monitoring systems
• Telecommunications Operators respond to public requests for police assistance, and many provide emergency services as a Public Safety Answering Point for 9-1-1.
• Telecommunications Operators often are the first point of contact with people who call the RCMP which gives you a chance to assist the public when they are facing a crisis and get them the resources and help they need.

https://rcmp.ca/en/alberta/careers/9-1-1-police-dispatchers Following application and qualification in the application process and meeting essential criteria, appointees receive fully paid certification training. Upon successful completion of the training program, permanent Emergency Police Dispatchers work 4-on-4-off shift rotations averaging 37.5 hours per week. Employees receive a comprehensive benefits package, in addition to competitive pension and leave allotments. For additional information on government pensions and health care:

Public service pension at a glance: https://www.canada.ca/en/treasury-board-secretariat/services/pension-plan/plan-information/public-service-pension-glance.html

Public Service Health Care Plan summary: https://www.canada.ca/en/treasury-board-secretariat/services/benefit-plans/health-care-plan/public-service-health-care-plan-glance.html

Intent of the process

TCO – JOB EXPECTATIONS: ALL APPLICANTS MUST PARTICIPATE IN AN INFORMATION SESSION The intent of the process is to establish a pool of qualified applicants for the training program. Pre-placement and periodic occupational health evaluations will be conducted in accordance with the Medical Profile Standard.

• For Public Service Employees, evaluations will be administered by Health Canada or its designate, in accordance with the Occupational Health Evaluation Guide (OHEG).

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Important messages

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED Persons who cannot online or persons with disabilities preventing them from ing online are asked to inform the contact persons responsible for this process prior to the closing date. In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES that demonstrate how they meet the education requirement and the experience factors listed in the essential qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities. FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THE REJECTION OF YOUR APPLICATION. CANDIDATES WILL