Senior Solution Designer

5 days ago

Toronto, ON, Canada Insight Global Full-time $90,000 - $130,000/year

Insight Global is seeking a Senior Solution Designer to design solutions across Speech AI, contact centre technology, data warehousing, reporting and integrations. This role will shape how customer interaction data is captured, modeled, and reported across the contact centre environment.

The candidate will also provide technical leadership through implementation, ensuring security, privacy, and data-retention considerations are incorporated into solutions.