Facilities Coordinator

This Role is a 6 month to 12 month Contract

The Facilities Coordinator is responsible for coordinating facilities operations, vendor management, workplace services, and space utilization activities within CDW's office environment. This role works closely with internal stakeholders, building management, vendors, and the Corporate Real Estate team to ensure a safe, efficient, and well-maintained workplace that supports business operations and employee experience.

The successful candidate will bring strong organizational skills, attention to detail, and the ability to manage multiple priorities while collaborating across departments and external partners.

Key Areas of Responsibility

Facilities Operations & Workplace Management

Coordinate daily facilities operations to ensure CDW's office environments remain safe, functional, and well maintained.

Act as a primary point of contact for facilities-related requests, maintenance issues, and workplace support needs.

Coordinate office moves, reconfigurations, and workspace planning initiatives in collaboration with Corporate Real Estate and business stakeholders.

Maintain accurate records related to office occupancy, space planning, and facilities operations.

Assist with the implementation of corporate workplace standards and facilities initiatives across Canadian locations.

Vendor & Service Provider Management

Coordinate with external service providers including cleaning, maintenance, pest control, security, and building management.

Support the selection, onboarding, and performance monitoring of facilities vendors.

Ensure vendors meet contractual obligations and service level agreements (SLAs).

Track vendor performance and elevate issues as necessary to maintain service quality.

Manage facilities-related invoices and assist with budget tracking and reporting.

Soft Services Management

Oversee soft services such as housekeeping, waste management, pest control, and other workplace services.

Ensure consistent cleanliness, hygiene, and operational standards across all office spaces.

Coordinate inspections and service reviews to ensure vendors meet established quality standards.

Develop and support standard operating procedures (SOPs) for facilities services.

Project Coordination

Support Corporate Real Estate projects including office relocations, renovations, lease renewals, and workspace redesign.

Coordinate project schedules, timelines, and stakeholder communications.

Assist with tracking project milestones, budgets, and reporting progress to leadership.

Collaborate with internal project teams and external contractors during construction and improvement projects.

Space Planning & Reporting

Maintain space management tools and databases to track occupancy and workspace utilization.

Assist in preparing quarterly space utilization reports and facilities performance metrics.

Support data collection and reporting to inform real estate decisions and workplace planning strategies.

Maintain facilities documentation including floor plans, vendor contracts, and service records.

Health, Safety & Compliance

Ensure all facility operations comply with local health, safety, and regulatory standards in Canada.

Support implementation of workplace safety procedures and emergency preparedness plans.

Coordinate safety inspections, drills, and compliance activities.

Work with internal teams to maintain a safe and secure workplace environment.

Education and Experience

Bachelor's degree in Business Administration, Facilities Management, Real Estate, or a related discipline preferred.

2-4 years of experience in facilities coordination, corporate real estate, office operations, or workplace services.

Experience supporting vendor relationships and coordinating service providers within a corporate environment.

Exposure to office moves, workspace planning, or facilities projects is considered an asset.

Required Skills & Qualifications

Strong organizational and project coordination skills with the ability to manage multiple priorities.

Excellent communication and interpersonal skills with the ability to collaborate across teams and with external vendors.

Proficiency in Microsoft Office (Excel, Word, PowerPoint) and facilities or space management systems.

Strong analytical and problem-solving abilities with attention to detail.

Ability to work independently while supporting cross-functional initiatives.

Demonstrated ability to adapt to changing priorities and business needs.

Comfortable working in a fast-paced, collaborative corporate environment.

Preferred Qualifications

Experience working in corporate real estate or facilities management in a multi-site environment.

F