Commercial Property Casualty Account Consultant

2 weeks ago

Cambridge, Region of Waterloo, Canada Cowan Insurance Group Full-time $50,000 - $74,000 Contract

Apply Property and Casualty expertise to commercial account servicing, client retention, and risk solutions at Cowan Insurance Group’s SBS team.

This Service Consultant supports small to mid-sized commercial businesses through professional insurance services and relationship-focused account management. Reporting to the Supervisor, Small Business Solutions, you will work with clients, carriers, industry leaders, and colleagues. The position emphasizes renewals, endorsements, cross-selling, file quality, and identifying opportunities across the organization.

Key Responsibilities:

  • Provide consultative solutions that add value for customers
  • Retain clients through renewals, endorsements, and remarketing
  • Service existing portfolios according to department standards
  • Follow SBS workflows and customer service standards
  • Identify risks and opportunities within client files

Requirements:

  • RIBO license required for this position
  • Two to three years of previous Property and Casualty experience
  • Customer-centric, friendly, and professional approach
  • Excellent computer skills and MS Office knowledge
  • Previous EPIC experience considered an asset

Use commercial insurance servicing, relationship management, and risk identification skills to support Cowan Insurance Group clients.