Catastrophe Claims Advisor Saint John
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Support customers after catastrophic losses as a Claims Advisor in Saint John, New Brunswick, using analytical skills and careful judgment.
TD Insurance seeks a methodical professional for its Catastrophe Claims Team. You will adjudicate residential and auto claims, provide advice and support, and help customers manage urgent needs after fires, hail, tornadoes, or heavy rains. The work supports customers through complex losses.
Key Responsibilities:
- Investigate, negotiate, and settle residential and auto catastrophe claims
- Open claims, arrange appraisals, assign contractors, and finalize settlements
- Review inspection reports and estimates against the reported loss
- Provide claim updates, repair guidance, and ongoing customer support
- Escalate issues and reconcile customer problems when necessary
Requirements:
- Considerate and methodical professional approach
- Strong analytical skills for claim adjudication
- Ability to support customers after catastrophic events
- Willingness to continue professional development through learning maps
- Ability to support other business lines during critical events
Apply analytical judgment, customer support, and claims expertise to help TD Insurance customers after catastrophic losses.