Front Office Management at Andaz Ottawa
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Key Responsibilities
• Manage department operations according to established team goals
• Supervise and delegate tasks among front office colleagues
• Address guest and internal complaints courteously
• Promote creativity and recognize colleague contributions
• Train and develop staff for performance excellence
Requirements:
• Proven experience in supervising and training staff
• Advanced English communication skills
• Familiarity with Opera and Hyatt systems preferred
• Flexible hours to meet hotel business needs
• Commitment to professional service delivery Embrace Andaz’s values, ensuring unmatched guest experiences and a supportive team culture.
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