Indigenous Community Health Navigator

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. www.uhn.ca

Job Description

Union: Non-Union

Number of vacancies: 1

New or Replacement Position: New

Site: UHN All Sites & Community

Department: Social Medicine & Population Health

Reports to: Senior Manager

Salary: $86,678 - $108,362

Hours: 37.5 hours per week

Status: Permanent Full-Time

Closing Date: November 3, 2026

Position Summary

The Indigenous Community Health Worker will work at UHN and in community settings to provide direct 1:1 support to Indigenous patients/clients through the collaborative coordination of health and social services. Patients/clients will be connected with the Indigenous Community Health Worker who will develop a comprehensive plan to address their medical and social needs, including navigation support, advocacy, and referral to community services. The Indigenous Community Health Worker will provide support to the Indigenous Health Program and UHN Social Medicine and Population Health Program to inform program development and role refinement; build, grow, strengthen, and sustain relationships with community partners; and advocate for the needs of Indigenous clients. This position recognizes the University Health Network's commitment to health equity, to create a culturally safe institution for structurally marginalized people, and to educating future health care providers about health equity. First Nations, Inuit and Métis persons are strongly encouraged to apply.

Duties

• Support UHN’s most medically and socially complex patients/clients and coordinate appropriate community and clinical supports.
• Provide information, advocacy, and navigation of health and social services, strengthening communication between patients/clients, UHN, and community partners.
• Facilitate access to Indigenous ceremonies, medicines, Elders, Traditional Healers, and other cultural or community supports.
• Participate in care coordination discussions and client debriefs.
• Build trust and advocate for patients/clients and their families.
• Develop and adjust comprehensive care plans addressing complex health and social needs and maintain ongoing connections to community services.
• Follow up with clients and care teams to ensure supports are effective and modify plans as required.
• Support data collection and tracking (e.g., referrals, workload statistics, identified needs) to improve understanding of client experiences and outcomes.
• Problem-solve barriers and challenges in collaboration with interdisciplinary teams.
• Build and sustain relationships with community organizations and support linkages between UHN partners and the Social Medicine Team.
• Contribute to the development of screening, intake, and referral processes and identify care gaps or barriers for marginalized clients.
• Assist in the development or revision of policies, procedures, and best practices aimed at improving safety and