Constituency Services Assistant London West
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Serve London West constituents as a Constituency Assistant, using client service and casework skills in the office of Arielle Kayabaga.
This Constituency Assistant supports daily operations through constituent service, administration, correspondence, and casework. You will respond to inquiries about federal programs, including immigration, Canada Revenue Agency, and Old Age Security. The position also supports scheduling, communications, records, and outreach.
Key Responsibilities:
- Serve as constituents’ first contact in person, by telephone, and writing
- Provide information about federal programs and services
- Track casework and liaise with government departments
- Draft correspondence and manage constituent communications
- Support outreach initiatives and constituency events
Requirements:
- Post-secondary education or acceptable equivalent education, training, and experience
- Administrative or reception experience in an office environment
- Client service experience with members of the public
- Experience multitasking, prioritizing, and adapting to situations
- Microsoft Office proficiency and professional records experience
Apply client service, casework, correspondence, and administrative skills supporting constituents through Arielle Kayabaga’s London West office.
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