Digital Support Strategist for InvestorLine

4 days ago

Toronto, ON, Canada BMO Full-time $45,000 - $100,000 Contract

BMO InvestorLine is seeking a Technical Support Specialist in Canada to own and resolve complex issues across the InvestorLine website, mobile app, and digital tools. You will manage a portfolio of active cases, guide clients through troubleshooting, and escalate where needed to ensure timely resolutions.

Qualifications include 2+ years in customer or technical support, strong communication, and the ability to document processes clearly. Salary ranges and benefits reflect BMO's total rewards.