Supervisor, Contract Management

4 days ago
Toronto, ON, Canada Toronto Community Housing Full-time $107,000 - $118,000 Contract

About Toronto Community Housing Corporation

Toronto Community Housing Corporation (“TCHC”) is the largest social housing provider in Canada and the second largest in North America. We are wholly owned by the City of Toronto and operate in a non-profit manner. TCHC provides homes to over 41,000 low and moderate-income households in 88 of Toronto's neighbourhoods, with 93,000 tenants from many different backgrounds with a diversity in age, education, language, mental and physical ability, religion, ethnicity and race. We are an essential part of the City of Toronto's fabric and social system.
Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.

Vacancy Type

Full-time Permanent

Salary/Hourly Range

$107,358 - $118,094

Work Details (Days/Hours)

Monday – Friday 36.25 hours per week

Hybrid Eligible

Yes

Affiliation

Non-Union: Management/Exempt

Division and Department

Finance - Procurement

Location

35 Carl Hall Road, Toronto

Number Of Vacancies

1

Existing/New Job

New

Grade

07

Vacancy Status

New

Candidate List Or Eligibility List

Candidate List

What We Offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:
  • Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
  • Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
  • Four (4) paid personal days;
  • Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
  • Health and dental benefits, including a health spending account available upon your start date;
  • Employee and family assistance program;
  • Maternity and parental leave top up (93% of base salary);
  • Training and development programs including tuition reimbursement of $1500 per calendar year.
  • Fitness membership discount;
This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

The Supervisor, Contract Management oversees the day to day execution of post award contract activities, including contract setup, amendments, renewals, extensions, and closeout. The role supervises a team of Contract Administrators and ensures consistent, accurate, and compliant use of the Contract Lifecycle Management (CLM) system for maintaining contract records, milestones, and documentation.
This position serves as the escalation point for complex post award contract issues and works closely with Legal, Finance, Strategic Procurement (SPU), Vendor Relationship Management, Centre of Excellence, and Divisions to resolve documentation gaps, conflicting terms, terminations, and other contract risks. The role supports reporting, compliance, and continuous improvement of contract administration processes and controls.

What You’ll Do

Post‑Award Oversight & CLM Record Governance (40%):
  • Supervise the setup, amendment, renewal, extension, and closeout of contract records, ensuring all workflows, approvals, and documentation meet policy and procedural standards.
  • Monitor the contract expiry review process by ensuring Contract Administrators act on expiry and renewal reports provided by the Data, Analytics & Technology function or designated reporting group.
  • Identify and address escalated issues such as missing or conflicting contract terms, incomplete documentation, termination or early‑exit requirements, and other post‑award risks, coordinating resolution with Legal and relevant stakeholders prior to workflow progression.
  • Supervise and validate that CLM contract records, including key milestones, vendor deliverables, renewal triggers, and contract metadata, are accurate, complete, and maintained in compliance with policy.
Team Leadership & Workflow Coordination (30%):
  • Assign and monitor daily workload of Contract Administrators to ensure adherence to timelines, workflow requirements, and documentation quality standards.
  • Review complex or high-risk contract files to confirm accuracy and completeness prior to record activation or advancement within the CLM system.
  • Provide day to day guidance to team members on standard processes, escalating non‑standard or high risk scenarios, or ambiguous contract inputs to Supervisor / Sr Mgr Contra

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