Senior Routing Engine Developer at Miratech

4 days ago

Winnipeg, MB, Canada auto canada Remote Full-time $120,000 - $160,000/year
Lead the design and development of advanced routing engines with Miratech as a Senior Routing Engine Developer. This remote role emphasizes Java and Spring Boot skills to enhance enterprise-scale contact center interactions. In this senior role, you’ll architect and develop intelligent routing solutions for dynamic voice and digital interactions. Overseeing high-volume processing systems, you will ensure superior performance under strict latency and availability standards. Your collaboration with various teams will transform operational requirements into scalable service components.

Key Responsibilities
• Design enterprise-scale routing engines for real-time interaction distribution
• Implement intelligent algorithms for skill and priority-based routing
• Ensure high availability and performance across queues and routing paths
• Develop APIs for routing configuration and integration
• Optimize systems for fault tolerance and predictable performance

Requirements:
• 8+ years in software engineering with distributed applications
• Expert in Java, Spring Boot, and microservices architectures
• Experience with routing logic in contact center platforms
• Knowledge of ACD concepts and workload balancing
• Excellent communication and documentation skills Elevate your career by developing cutting-edge routing solutions with Miratech, contributing to industry-leading contact center operations.