Director, Enterprise Integration Services

Job Description

What is the opportunity?

Join RBC's US CIO Technology Strategy and Architecture team as Director, Enterprise Integration Services for the OneRBC: CNB Integration program-a transformational, multi-year initiative that will reshape how RBC operates post-acquisition. In this strategic role, you'll architect and drive the technology integration of City National Bank into RBC's operating model, designing solutions that enable seamless cross-entity operations while establishing repeatable playbooks for future M&A activities.

This is a career-defining opportunity where you'll partner with RBC and CNB enterprise leadership to synthesize complex requirements into cohesive technology strategies spanning identity & access management, cloud infrastructure, network architecture, security posture alignment, and modern workplace modernization. You'll own the validation and de-risking of integration decisions through proof-of-concept initiatives, ensuring solutions deliver tangible business outcomes while maintaining enterprise standards and regulatory compliance.

Beyond CNB, you'll build RBC's M&A integration capability-establishing integration playbooks, standards, and governance models that position RBC to confidently and efficiently integrate future acquisitions. If you're a strategic thinker with deep Microsoft and infrastructure expertise, comfort with constructive challenge, and passion for building organization-scale solutions, this role offers the scope and impact to make a lasting difference at an enterprise scale.

What will you do?

Strategic Integration Design & Delivery

• Develop end-to-end integration plans and solutions: Define and evolve technology integration for CNB across identity, cloud, network, security, and workplace domains.
• Synthesize requirements into phased roadmaps: Translate competing business/technical needs into actionable plans, balancing trade-offs (e.g., security vs. usability).
• Drive alignment with RBC standards: Partner with enterprise teams to ensure CNB solutions adhere to RBC frameworks while fostering innovation.

Stakeholder Leadership & Alignment

• Act as technical liaison: Bridge CNB leadership, RBC CIO, and enterprise teams to maintain alignment on priorities.
• Communicate complex decisions to executives: Present integration trade-offs and business cases in clear, non-technical terms.
• Facilitate cross-functional consensus: Lead design reviews and build trust to resolve conflicts among infrastructure, security, and operations teams.

Solution Validation & De-Risking

• Lead proof-of-concept (PoC) initiatives: Validate integration assumptions (e.g., identity federation, network testing) before scaling.
• Define success criteria and baselines: Establish metrics to ensure solution efficacy.
• Align with modern SDLC practices: Collaborate with development teams to integrate CI/CD pipelines and cloud-native patterns.

M&A Integration Capability Building

• Codify playbooks and reference architectures: Document CNB integration patterns for reuse in future acquisitions.
• Establish governance models: Create standards for technology discovery, risk mitigation, and deployment across M&A scenarios.
• Build and mentor integration talent: Develop RBC's M&A capability by identifying and grooming future leaders.

Operational Readiness & Governance

• Ensure sustainable operations: Partner with support teams to define runbooks, escalation processes, and continuous improvement.
• Maintain regulatory compliance: Align solutions with financial services regulations and audit standards (e.g., cross-border requirements).
• Monitor and optimize post-deployment: Drive enhancements using user feedback, metrics, and lessons learned.

What do you need to succeed?

Must have:

• Undergraduate degree in Computer Science, Engineering, IT, or related field (or equivalent professional experience).
• 10-12+ years in technology integration, infrastructure, or security leadership roles.
• 5+ years in architect/senior technical leadership roles, leading complex, multi-disciplinary design efforts.
• Deep Microsoft expertise : Azure, Entra ID/Azure AD, Microsoft 365 (Exchange, SharePoint, Teams), hybrid identity, and federated access.
• Broad infrastructure & security experience : Network architecture, firewall design, cloud infrastructure, IAM, zero-trust principles, and compliance frameworks.
• Financial services regulatory knowledge : Understanding of Canadian/US banking compliance and operational models.
• SDLC fluency : Modern software development lifecycle, agile methodologies, CI/CD pipelines, and containerization.
• Strategic communication : Ability to translate technical concepts for C-suite audiences and influence senio