Director, Strategic Accounts, Canada
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L’occasion
Applied Industrial Technologies est un chef de file de la distribution à valeur ajoutée et de la prestation de solutions techniques auprès de clients issus de l’ensemble du secteur industriel. Applied Canada entre dans une nouvelle phase de croissance stimulante, alors que nous bâtissons une entreprise nationale plus évolutive, mieux intégrée et axée sur la performance.
Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance This is what Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.
The Opportunity
Applied Industrial Technologies is a leading value-added distributor and technical solutions provider serving customers across the industrial economy. Applied Canada is entering an exciting stage of growth as we build a more scalable, connected and performance-driven national business.
The mandate is clear: accelerate profitable growth, expand share of wallet and position Applied as a trusted, long-term industrial solutions partner.
What You Will Lead
- Develop and execute a national Strategic Accounts growth plan aligned with Applied Canada’s business strategy and long-term ambition.
- Build senior-level relationships with existing and prospective customers, becoming a trusted advisor on reliability, productivity, supply-chain performance and total cost of ownership.
- Lead the pursuit of complex national opportunities, including account strategy, executive presentations, proposals, RFPs, pricing, negotiations and contract closure.
- Expand customer value by bringing together Applied’s products, service-centre network, digital solutions, technical expertise, repair capabilities and Engineered Solutions.
- Create disciplined account plans, pipeline visibility and commercial rhythms that drive measurable growth, retention and share-of-wallet expansion.
- Protect profitable growth through sound deal economics, pricing discipline, contract governance and performance monitoring.
- Partner across regions, service centres, supply chain, operations, finance, marketing and technical teams to deliver a consistent One Applied customer experience.
- Use market intelligence and customer insight to identify emerging opportunities across Canada’s industrial corridors and priority sectors.
- Lead, coach and develop the Strategic Accounts team, setting clear expectations and building a culture of accountability, collaboration and high performance.
- Establish meaningful goals and key performance indicators, review results, remove barriers and ensure disciplined follow-through.
- Represent Applied Canada with customers, suppliers and internal stakeholders while strengthening the company’s reputation as Canada’s best industrial solutions partner.
- Model Applied’s core values, Code of Business Ethics and commitment to safety, quality, customer service and continuous improvement.
What You Bring
- Progressive commercial leadership experience in industrial distribution, manufacturing, MRO, technical services or a related business-to-business environment.
- A strong record of growing complex, multi-location or enterprise accounts and developing executive customer relationships.
- Experience leading sales teams, negotiating sophisticated agreements and translating customer needs into profitable solutions.
- Commercial and financial acumen, including pipeline management, pricing, margin, contracts, forecasting and performance metrics.
- Strong executive communication, presentation and influencing skills, with the ability to align diverse stakeholders around customer outcomes.
- A collaborative, hands-on leadership style and willingness to travel regularly across Canada and to customer locations.
- A bachelor’s degree in business, engineering or a related discipline is preferred; equivalent relevant experience will be considered.
- Bilingual English and French capability is an asset.
The Leader We Are Looking For
You are a strategic builder and credible commercial leader who creates momentum. You pair customer focus wit