Lead AV Manager for Encore Events

1 week ago

Vancouver, Metro Vancouver Regional District, Canada Encore Full-time $55,000 - $65,000 Contract
Elevate event experiences with Encore as a Lead AV Manager. Shape team operations and ensure impeccable AV service delivery at our premium events. In this influential role, you will manage the day-to-day AV operations while fostering a culture of excellence among your team. Your leadership skills will be essential in meeting client expectations and creating memorable event experiences. Your focus will encompass service quality, staff development, and effective inventory management.

Key Responsibilities
• Oversee AV operations and ensure all equipment readiness
• Mentor and lead team members for customer satisfaction
• Validate client billing and address discrepancies
• Maintain accurate records of equipment and inventory
• Collaborate in planning meetings to optimize execution

Requirements:
• High School Diploma required; Bachelor's degree is ideal
• 4+ years in AV and hospitality with supervisory roles
• Extensive knowledge of AV equipment in live settings
• Strong computer skills including Microsoft Office
• Exceptional leadership and customer service abilities Your expertise in leading AV operations will ensure Encore’s events consistently exceed client expectations.