Advanced Telecom Systems Support with Billing Operations Focus
2 days ago
Calgary, AB, Canada
TechDigital Group
Full-time
$49,871 - $78,369 Contract
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
Elevate your telecom career by providing advanced support for complex billing operations and system troubleshooting. Use your analytical abilities to improve processes and enhance service efficiency.
As a Telecom Systems Support professional, your expertise will play a vital role in operational excellence. You will oversee billing processes, conduct detailed analyses, and assist with onboarding team members. Strong communication skills will be essential in aligning operations and updating priorities through effective incident management and vendor interactions.
Key Responsibilities
• Provide basic to advanced telecom systems support
• Analyze invoices and perform billing breakdowns
• Lead operations alignment calls for priority updates
• Document processes in line with corporate strategy
• Provide accurate information for incident resolution
Requirements:
• 8-10 years in Telecom Billing Operations
• Knowledge of VMS/Basic, SQL/PL SQL, Unix
• Familiarity with ITIL and service management tools
• Excellent analytical and debugging skills
• Flexibility to support varied shift timings Your role will be crucial in driving continuous improvement in telecom operations through expert analysis and strategic support.
Key Responsibilities
• Provide basic to advanced telecom systems support
• Analyze invoices and perform billing breakdowns
• Lead operations alignment calls for priority updates
• Document processes in line with corporate strategy
• Provide accurate information for incident resolution
Requirements:
• 8-10 years in Telecom Billing Operations
• Knowledge of VMS/Basic, SQL/PL SQL, Unix
• Familiarity with ITIL and service management tools
• Excellent analytical and debugging skills
• Flexibility to support varied shift timings Your role will be crucial in driving continuous improvement in telecom operations through expert analysis and strategic support.