IT Business Operations Analyst

Calgary - 7303
7303 30 St SE
Calgary, AB T2C, CAN

Description

Who We Are

Not just built for today. Building for tomorrow.

DIRTT is a global leader in industrialized construction. Our system of physical products and digital tools empowers organizations—alongside construction and design leaders to build high-performing, adaptable interior environments.

Operating across workplace, healthcare, education, and public sector markets, DIRTT provides total design freedom and greater certainty in cost, schedule, and outcomes.

We are a highly motivated group of individuals who embrace the company’s entrepreneurial spirit. Everyone is hands-on, regardless of role. We celebrate our successes together, work hard, have fun, and treat one another with respect.

Who You Are

The IT Procurement & Business Operations Analyst supports the Information Technology department across procurement, financial administration, vendor management, contract coordination, and project portfolio processes. You will work closely with Technology leadership and partners across Finance, Legal, Procurement, Cybersecurity, and the broader business to ensure technology investments are planned, acquired, tracked, and administered effectively.

You will coordinate routine software, cloud, telecommunications, infrastructure, maintenance, and support purchases and renewals within approved budgets and delegated authority. You will also support larger or strategically important negotiations, budgeting and forecasting activities, vendor management, project coordination, and portfolio reporting.

This role is well suited to someone who is highly organized, detail-oriented, financially comfortable, and able to manage multiple priorities while maintaining strong relationships with vendors and internal stakeholders. The position has no direct reports and requires sound judgment, proactive follow-through, and the ability to identify and elevate risks when appropriate.

What You’ll Do

• Coordinate the end-to-end administration of routine software, cloud, telecommunications, maintenance, support, and infrastructure purchases and renewals valued below $25,000.
• Maintain a complete renewal calendar and initiate renewal activities early enough to evaluate business need, usage, alternatives, pricing, commercial terms, and required approvals.
• Obtain and compare vendor quotes, validate quantities and licensing requirements, prepare purchasing documentation, and coordinate requisitions, purchase orders, invoices, accruals, and payment follow-up.
• Confirm goods and services have been received and resolve discrepancies between contracts, purchase orders, invoices, and vendor records.
• Ensure purchasing activities comply with DIRTT policies, approval requirements, budget controls, documentation standards, and applicable internal controls.
• Escalate material commercial, legal, security, service, or budget risks to the appropriate Technology leader.
• Support and coordinate routine contract and renewal discussions, including pricing, payment terms, renewal protections, and service commitments.
• Support the Vice President, Information Technology with larger or strategic contract negotiations by gathering pricing comparisons, usage information, financial inputs, and supporting documentation.
• Maintain an organized repository of agreements, quotes, order forms, amendments, statements of work, insurance documentation, and key contractual obligations.
• Coordinate contract and vendor reviews with Legal, Finance, Cybersecurity, Privacy, Procurement, and business stakeholders as required.
• Monitor vendor performance, commitments, service issues, and commercial risks, and support vendor reviews and follow-up actions.
• Identify opportunities to consolidate vendors, rationalize licenses, eliminate unused services, avoid unnecessary renewals, and improve total cost of ownership.

Financial Planning & Budget Administration

• Assist with the annual Technology operating and capital budget and forecast processes by gathering, validating, and maintaining supporting information.
• Maintain visibility into recurring commitments, contract timing, expected renewals, project spending, purchase timing, and forecasted technology costs.
• Track actual and committed spending against approved budgets and assist Finance and Technology leadership with variance explanations and forecast updates.
• Partner with Finance on month-end accruals, invoice coding, prepaid expenses, capitalization support, budget transfers, and reconciliation activities.
• Gather cost information and prepare comparisons and supporting analysis for technology business cases and investment decisions.
• Develop and maintain reporting that improves transparency into Technology spending, c