Microsoft Systems

Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Microsoft Systems & Infrastructure Lead to join their growing team.

You will provide technical ownership and day-to-day leadership for their global Windows Server, Active Directory, Exchange, Azure, and Microsoft VM infrastructure.

This role combines deep hands-on technical expertise with people leadership. You will lead and develop engineers while ensuring Microsoft infrastructure is secure, resilient, highly available, well monitored, and increasingly automated.

Responsibilities

• Lead and mentor the Microsoft Infrastructure engineering team.
• Provide day-to-day people leadership, including 1:1s, performance management, development planning, coaching, and career development.
• Act as the senior technical authority and escalation point for Microsoft infrastructure.
• Own the architecture, standards, lifecycle, security, and performance of: Windows Server, Active Directory / Group Policy, Microsoft Exchange, Microsoft Azure / Azure VMs, Windows VMs and VDIs.
• Lead complex technical incidents, root-cause analysis, and Problem Management.
• Ensure effective patching, vulnerability remediation, hardening, and configuration compliance.
• Drive Microsoft infrastructure monitoring and observability.
• Develop and maintain PowerShell automation for administration, provisioning, health checks, compliance, and remediation.
• Drive automation of VM/VDI provisioning, server configuration, patching, monitoring, and lifecycle activities.
• Support infrastructure projects, architecture reviews, changes, and service transitions.
• Maintain technical standards, documentation, runbooks, and technology roadmaps.
• Work closely with Platform Infrastructure, Network, Security, Solutions, Monitoring, and Service Management teams.

Qualifications

• Strong hands-on experience with Windows Server, Active Directory, and Microsoft Exchange.
• Experience with Microsoft Azure and Azure VMs.
• Experience managing Windows VMs and/or VDIs.
• Strong PowerShell scripting and automation skills.
• Experience with Windows vulnerability management, patching, and security hardening.
• Experience with Endpoint Central or a similar server management platform.
• Strong troubleshooting and root-cause analysis skills.
• Experience with enterprise monitoring and observability.
• Experience with Incident, Problem, and Change Management.
• Demonstrated experience leading, mentoring, or managing technical engineers.

What Success Looks Like

You will build a secure, resilient, highly available, and increasingly automated Microsoft infrastructure environment, while developing a strong and capable engineering team.

Success will include:

• Improved Windows, Active Directory, Exchange, and Azure availability.
• Reduced incidents and MTTR.
• Improved patch and vulnerability compliance.
• Increased PowerShell and infrastructure automation.
• Stronger technical documentation and standards.
• Reduced configuration drift and manual administration.
• Improved monitoring and proactive problem detection.
• Stronger team capability, development, and knowledge sharing.

This is a fantastic opportunity to join a growing team. The company offers a competitive compensation package, medical & health benefits and RRSP matching.