Ooma Customer Support Analyst

Clarity, based in Vancouver, is seeking an Analyst/Senior Analyst in Customer Operations to enhance onboarding, support customers via email, and drive improvements across workflows. The role focuses on building a scalable customer experience with a strong emphasis on documentation and cross-team collaboration.The position offers growth into leadership roles...

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .Summary:We are currently seeking a Senior AI Builder & Analyst to support our...

NorthStar, a division of Harris, is seeking a Customer Support Analyst to join our growing support team. You will manage and investigate customer tickets, troubleshoot web, API, and server issues, and document solutions for our knowledge base. This role reports to the Manager, Customer Success and supports a proactive service model. This remote position...

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized...

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized...

Elevate your career with Ooma as a Customer Support Analyst in a dynamic role featuring Tier 1 technical assistance. This position operates on a Wednesday to Sunday schedule. This role requires you to be the initial contact for Ooma Enterprise, where you will handle troubleshooting tasks and facilitate customer support requests. A strong technical...

Got a knack for solving technical issues and making people’s day a little easier? Absolute Security — a leader in cybersecurity — is looking for an IT Support Analyst to join our Vancouver team. You’ll get hands‑on experience with a huge range of cutting‑edge tech, learn constantly, and never have a boring day. You’ll be a go‑to for...

Got a knack for solving technical issues and making people’s day a little easier? Absolute Security — a leader in cybersecurity — is looking for an IT Support Analyst to join our Vancouver team You’ll get hands‑on experience with a huge range of cutting‑edge tech, learn constantly, and never have a boring day You’ll be a go‑to for employees...

As a Solutions Analyst on Teifi Digital's Support team, you're the technical backbone of our managed accounts. You'll maintain deep technical context across a portfolio of established accounts, lead discovery on incoming requests, structure work into sprint-ready tickets, and partner with engineering to ship iterative improvements that keep stores stable and...