Maintenance Coordinators

Location: Working in our Guelph location

Start Date: As soon as possible

Salary Range: Minimum of $60,000 and upper range will be determined based on credentials and experience

About Guelph Non-Profit Housing Corporation

As the largest social housing provider in Guelph-Wellington County, the mission of Guelph Non-Profit Housing Corporation (GNPHC) is building community through safe, affordable, and inclusive homes. The GNPHC Team and Board envisions our community as a place where everyone is welcomed, connected, and lives with dignity.

For more information, visit: https://www.wellington.ca/programmes-services/housing-services-

supports/guelph-non-profit-housing

About this Amazing Opportunity

The Maintenance Coordinators report to the Executive Director of GNPHC. The position supports the effective, efficient, and timely coordination of maintenance services across GNPHC portfolio. The successful candidate will work closely with the other Maintenance Coordinator and Property Managers to ensure properties are safe, well maintained and compliant with appropriate health and safety standards and organizational policies. The role is responsible for coordinating preventative and responsive maintenance activities, managing work orders, liaising with contractors, requesting quotes and addressing tenant maintenance needs in a timely manner.

The incoming Maintenance Coordinators will have an incredible opportunity as we are uniquely positioned to grow. Passionate about social housing and having an impact with tenants, read more below:

Your Responsibilities

• Build positive relationships to effectively handle client complaints, contractors and solve problems between parties.
• Process all move in and move out activities including processing move out notices, answering all questions, inspecting units and determining required work to make ready for new tenants, ensuring keys are returned and locks are changed.
• Conduct timely move out inspections, conduct annual inspections of occupied units.
• Write up appropriate inspection reports, take pictures, and issues work orders.
• Management of capital projects.
• Coordinate the repairs, upgrading and daily routine maintenance of rental units and properties owned by the Corporation including vacant units, properties and grounds.
• Assess and receive estimates for all requests including repairs or unit upgrades from tenants and staff and determines the appropriate action to be taken.
• Handle emergencies in a timely fashion.
• Prepare and administer the preventative maintenance program in collaboration with the other Maintenance Coordinator for the nine GNPHC owned properties.
• Monitor the budget regularly, including monitoring operating materials and services budget, assessing trends in spending and identifying potential adjustments to stay within approved budget limitations.
• Gain approvals on work orders and payables for work issued, and query payments that are excessive or incomplete.
• Support Property Managers with repair requests.
• Perform regular and as required (i.e. annual) maintenance inspections of units, grounds, and mechanical systems and seek appropriate expertise when inspections are out of scope.
• Maintain and administer the key system and hardware.
• Purchase adequate supply of appropriate products, materials and equipment for all sites as well as ensure they are properly maintained for safe use by the internal team.
• Update the inventory system for all new purchases.
• Investigate with appropriate assistance and follow up on incidents involving personal injury or property damage or other, by completing a risk management insurance incident report, and provide pertinent information to Management as well as insurance adjustors and legal counsel in conjunction with other staff.
• Ensure compliance with the Corporation's policies and procedures under the Housing Services Act, regulations and other legislation and guides, to ensure consistent application of rules and regulations.
• On-call Rotation for after hours and weekend coverage.
• Other duties as assigned.

What you Bring to the Role

• 2-3 years post-secondary certification in Property Management, Building Science or related field.
• Minimum 3 years' experience in property management, building science and maintenance.
• Thorough knowledge of computer software and database programs.
• Excellent communication and organization skills.
• Proven experience building strong relationships.
• Ability to solve problems and negotiate with tenants and contractors.
• Knowledge and experience with the applicable legislation (s) (SHRA, OBC, WHMIS, MFIPPA, Fire Code, Municipal Bylaws, etc.).
• A valid driv