Senior Business Systems Analyst Salesforce

5 days ago

Toronto, ON, Canada Canada Life Full-time $76,000 - $125,000 Contract

Lead Salesforce-focused business systems analysis in a hybrid Senior IT Business Systems Analyst position based in London, Toronto, or Winnipeg. Translate complex needs into connected technology solutions.

Canada Life seeks a senior analyst to bridge business requirements with technology across discovery, resolution, and systems enhancement. You will analyze end-to-end requirements spanning front-end experiences, APIs, integrations, data, mainframe systems, identity, security, and enterprise platforms. The work supports solution design, impact assessment, estimation, and delivery planning.

Key Responsibilities:

  • Lead gathering, analysis, and validation of complex end-to-end requirements
  • Assess dependencies, risks, assumptions, constraints, gaps, and data flows
  • Facilitate discovery sessions, workshops, and requirements walkthroughs
  • Support solution design, estimation, and delivery planning
  • Maintain requirements continuity through changing initiative priorities

Requirements:

  • Seven or more years as a Business Systems Analyst
  • Experience with Salesforce, including Sales Cloud and Communities
  • Business analysis accreditation or equivalent credentials and experience
  • Scrum delivery experience, including backlog planning and Sprint ceremonies
  • Reliability Status security clearance required before access to Protected B information

Apply advanced analysis, Salesforce ecosystem knowledge, and clear communication to connect Canada Life business outcomes with technology delivery.