GTA Director of Client Services Opening
1 day ago
Mississauga, Peel Region, Canada
Match Marketing Group
Full-time
$100,000 - $120,000/year
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Step into a senior leadership role as Director of Client Services at Match Retail in the Greater Toronto Area (Hybrid). You will oversee key client relationships while driving program success.
This leadership position involves guiding the Client Services and Account Management teams to ensure high-quality service delivery. Your role will include managing complex client portfolios and translating their objectives into actionable strategies. You'll be a vital partner in the success of various retail programs, providing valuable insights and recommendations to clients.
Key Responsibilities
• Serve as a senior point of contact for client portfolios
• Lead Client Services and Account Management teams
• Oversee program launches, optimization, and performance
• Identify challenges and drive solutions for continuous improvement
• Prepare and present business reviews and insights
Requirements:
• 5+ years of client services experience in retail or CPG
• Proven team leadership skills
• Strong communication and stakeholder management abilities
• In-depth understanding of retail environments and programs
• Willingness to travel as necessary for client support Utilize your expertise in managing client relationships and programs at Match Retail in the GTA.
Key Responsibilities
• Serve as a senior point of contact for client portfolios
• Lead Client Services and Account Management teams
• Oversee program launches, optimization, and performance
• Identify challenges and drive solutions for continuous improvement
• Prepare and present business reviews and insights
Requirements:
• 5+ years of client services experience in retail or CPG
• Proven team leadership skills
• Strong communication and stakeholder management abilities
• In-depth understanding of retail environments and programs
• Willingness to travel as necessary for client support Utilize your expertise in managing client relationships and programs at Match Retail in the GTA.