Application Engineer

Job Description Schweitzer Engineering Laboratories (SEL) designs and manufactures products and solutions that protect and control power systems around the world. For over 40 years, SEL has been at the forefront of innovation in protective relays, automation, communications, and cybersecurity, helping utilities and industrial customers improve reliability, safety, and efficiency of critical infrastructure where failure is not an option.

Today, SEL technology operates in substations, industrial plants, renewable generation facilities, and mission-critical infrastructure worldwide.

Are you the person we’re looking for? Our customers in electric utilities, industrial automation, renewable energy, and critical infrastructure rely on SEL for dependable protection, automation, and control solutions. As an Application Engineer, you will work directly with these customers as a trusted technical advisor, helping them design, implement, and optimize SEL solutions.

You will serve as a key technical resource supporting both pre- and post-sales activities, building strong customer relationships, supporting system design decisions, and ensuring successful deployment of SEL technologies.

You are someone who thrives at the intersection of engineering and customer engagement. You enjoy solving complex power system and automation challenges, but you also understand how technical decisions impact operational reliability and business outcomes. You can collaborate with protection and automation engineers one hour and support a sales engineer in closing a project the next. You are curious, practical, and driven to help customers build safe and reliable systems.

In return, SEL offers competitive compensation, comprehensive benefits, professional development opportunities, and the chance to work on mission-critical infrastructure alongside a highly collaborative and purpose-driven team.

We are open to hiring this role in our Burnaby or Calgary offices.

In this role, you will:

Serve as the technical representative of SEL, acting as a liaison between customers and SEL engineering, manufacturing, and support teams

Provide technical expertise on SEL protection, automation, and communications solutions in both pre-sales and post-sales engagements

Support the sales team with consultative technical guidance, including system design, device selection, and solution architecture

Assist customers with application design, settings development, configuration, testing, and commissioning support

Manage customer technical requirements from project initiation through commissioning and ongoing support

Build and maintain strong relationships with customer engineering and operations teams to identify new opportunities and ensure long-term success

Deliver technical presentations, training sessions, and demonstrations both on-site and virtually

Participate in industry events, trade shows, and technical seminars representing SEL

Develop and maintain knowledge of industry trends, standards, and competitive solutions to support continuous improvement

Travel to customer sites as needed (typically 25-30% travel)

You will have:

Experience working at the intersection of customer engagement and engineering, ideally in a technical sales or application engineering role

Hands-on experience with power systems, protection relays, automation systems, or industrial control systems

Strong understanding of power system fundamentals, including protection schemes, SCADA, communications protocols (e.g., DNP3, IEC 61850), and substation automation

Experience with commissioning, testing, or configuring protective relays and control systems is an asset

Familiarity with industrial networking and cybersecurity principles is an asset

Knowledge of utility, industrial, or renewable energy markets

Broad understanding of trends in grid modernization, digital substations, and power system reliability

Strong business acumen with the ability to connect technical solutions to customer value

Excellent communication skills, with the ability to explain complex technical concepts clearly to diverse audiences

Strong problem-solving skills and the ability to perform effectively in high-pressure field or customer environments

Bachelor’s degree in Electrical Engineering, Power Engineering, or related field, or equivalent practical experience Ability to write and speak English coherently

Bonus qualifications:

Experience with SEL products or similar protection and control platforms

Knowledge of power system protection standards and practices (IEEE, IEC)

Experience with SEL software, and/or SEL RTAC & Automation platforms

Background in substation commissioning, protection coordination, or system