Enterprise IT Change Manager

3 hours ago

Winnipeg, Manitoba, Canada RBC Full-time
Modernize IT change management at RBC in Toronto using technical risk assessment, automation, and performance analytics across enterprise processes. As Enterprise Change Enablement Manager, you will balance Standard Change Template governance with strategic process modernization. The role supports product ownership, agile frameworks, and capability investments. You will help evolve IT Change Management into a streamlined change enablement function. Key Responsibilities:

Review and approve Standard Change Templates against compliance and risk standards Conduct annual template renewals, modifications, and retirements Support Change Review Boards, Enterprise CAB, and Low-Risk queues Coach users on change record quality and compliance procedures Track KPIs, toil reduction, efficiency gains, and performance dashboards Requirements:

Bachelor’s Degree Two to four years in IT Change Management or technical operations Technical risk assessment and impact analysis capabilities Strong organization, time management, and quality assurance mindset Performance analytics, stakeholder management, and teamwork experience Apply IT change governance, automation, and analytics skills to advance RBC’s enterprise change enablement function in Toronto.