QA Analyst

About Fellow

Fellow is the AI meeting assistant that helps teams turn conversations into decisions and action, built from the ground up with privacy and security in mind. Fellow supports the entire meeting workflow, from pre-meeting briefs to note-taking and recording to human-level recaps, so organizations can have fewer, better, and shorter meetings. Today, Fellow is evolving beyond notetaking into an AI Chief of Staff for the whole organization.

Founded in 2017 by the team behind Fluidware (acquired by SurveyMonkey), Fellow is a Series A company backed by Craft Ventures, iNovia Capital, and Felicis Ventures. We're a remote-first company headquartered in Ottawa, and leaders in 100+ countries rely on Fellow, including teams at Shopify, HubSpot, WarnerMedia, Tucows, and Dynatrace.

Our mission is simple: make work better for everyone. Because when meetings run better, work feels better.

Learn more at fellow.ai

The Role

Quality at Fellow covers the full meeting workflow: web, desktop, and mobile, across agendas, notes, recording, AI recaps, and the workflows customers rely on every day. As we grow, we need a QA Analyst who can protect that experience from planning through release and into production.

You will design and run test plans, explore beyond the written cases, and help the team decide when something is ready to ship. You will sit with Product, Design, and Engineering early enough to influence scope, catch gaps, and bring the customer perspective into the work.

We use tools like Cursor and Claude throughout how we plan, test, investigate, and release. We are looking for someone who already works this way: using AI with strong judgment, checking what it produces, and finding better ways to test without lowering the bar. The role stays centered on manual QA and holistic testing.

What You Will Do

• Join projects from inception through deployment, contributing feedback on scope, functionality, design, risk, and testability.

• Create and maintain detailed test plans for Web, Desktop, and Mobile, covering critical workflows, integrations, and edge cases.

• Perform thoughtful exploratory testing beyond documented cases to reflect how customers actually use the product.

• Own and maintain automated end-to-end regression tests as the product evolves.

• Regularly review regression coverage, add tests for new risks and escaped defects, update outdated scenarios, and remove tests that no longer provide value.

• Investigate automated test failures, distinguish product defects from test instability, and address flaky tests and false positives promptly.

• Monitor scheduled regression and smoke suites, communicate failures clearly, and ensure the results remain trustworthy enough to support release decisions.

• Collaborate with Engineering to improve testability and determine which scenarios should be automated, tested manually, or covered at another level.

• Confirm deployment readiness by verifying tickets, running targeted manual and automated tests, assessing outstanding risk, and providing release approval.

• Perform post-deployment checks of critical functionality and help investigate customer-reported issues.

• Use AI agents to draft and refine test plans, identify edge cases, maintain automated tests, investigate failures, and improve release workflows—while independently validating their output.

• Share knowledge and help improve the team’s QA practices, tooling, and AI-native workflows.

What We Are Looking For

• 4+ years of manual QA experience with web, desktop, and/or mobile applications.

• Experience creating, execut