Remote IT Administrator
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IT Administrator (Contractor, 40 Hours/Month)
We are looking forward to an IT Administrator to join our team. We are a fun and agile tech company where you get to be a strong team member while enjoying our incredible culture with lunch and learns, weekly business updates, team bonding events, and genuine team members to collaborate with. You also get to work with really cool technology, VR
Who You Are:
As an IT Administrator at AEQ, you will play a crucial role in supporting our fully remote workforce. You will be responsible for the technical support of our team members throughout their employment lifecycle- from onboarding new hires, maintaining and troubleshooting for current employees, to managing the offboarding process. Your goal will be to ensure the high availability and performance of our IT infrastructure, providing a seamless and secure computing environment for all AEQers.
This is a remote role, but you must reside in the greater Vancouver area as some equipment pick up will be required.
What Your Responsibilities include:
- Deliver remote technical support and resolve IT issues for team members, encompassing setup, maintenance, and offboarding processes.
- Execute project tasks within designated timelines, providing comprehensive updates and documentation.
- Optimize the performance and availability of infrastructure, including network and server environments.
- Utilize and manage IT service management tools for ticketing, monitoring, and reporting.
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