Remote Senior Service Quality Specialist

5 hours ago

Winnipeg, Manitoba, Canada Co-op Full-time
Federated Co-operatives Limited (FCL) is hiring a Senior Specialist, Service Quality on a permanent basis. This remote opportunity can be located anywhere across Canada, reporting to the Senior Manager, Service Operations. You will oversee service performance, quality assurance, knowledge management, and training, using data-driven insights to drive improvements and strengthen service standards for FCL and its partners.