Principal Delivery Manager at Zip

5 days ago

Toronto, Ontario, Canada Zip Full-time
Lead complex enterprise implementations as a Principal Solutions Delivery Manager at Zip. Enhance client success through strategic deployment and team development. In this pivotal role at Zip, you will provide executive oversight for high-stakes customer deployments within the Solution Consulting organization. You'll be tasked with refining implementation strategies and mentoring a team of professionals, ensuring successful project execution and client satisfaction.

Key Responsibilities
• Oversee strategic, complex deployments as Executive Sponsor
• Design and improve implementation playbooks and processes
• Guide Senior Implementation Managers and Solutions Architects
• Coordinate with other functional leaders for project success
• Implement standards for governance and customer satisfaction

Requirements:
• 10+ years experience in enterprise implementations
• Minimum 4 years in a senior or director-level position
• Proven success with large-scale enterprise projects
• Focus on mentorship and team development
• Strong communication and conflict resolution skills Bring your passion for leadership and strategic process development to impact clients globally at Zip.