Director of Client Onboarding Operations
12 hours ago
Montreal, Quebec, Canada
Banque Nationale du Canada
Full-time
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Join National Bank as the Director of Client Onboarding Operations, where you'll lead efforts in capital markets with a hybrid work model. Ensure excellence in onboarding and compliance processes.
In this pivotal role, you will lead approximately 15 professionals focusing on institutional client onboarding and due diligence activities. Your background in regulatory requirements and capital markets operations will be critical in optimizing workflows and achieving high performance. You will play a key role in developing your team and fostering excellence in operational standards.
Key Responsibilities
• Supervise due diligence and client account opening processes
• Coach team members in their professional development
• Ensure operational accuracy and timely execution
• Drive initiatives for continuous operational improvements
• Monitor KPIs and compliance mechanisms to support business needs
Requirements:
• Degree in Finance, Business, or related field
• 3-5 years of people management experience required
• Expertise in regulatory requirements for financial institutions
• Knowledge of capital markets operations and products
• Ability to implement process improvements effectively Leverage your leadership skills to transform client onboarding operations and support National Bank's mission to enhance client services.
Key Responsibilities
• Supervise due diligence and client account opening processes
• Coach team members in their professional development
• Ensure operational accuracy and timely execution
• Drive initiatives for continuous operational improvements
• Monitor KPIs and compliance mechanisms to support business needs
Requirements:
• Degree in Finance, Business, or related field
• 3-5 years of people management experience required
• Expertise in regulatory requirements for financial institutions
• Knowledge of capital markets operations and products
• Ability to implement process improvements effectively Leverage your leadership skills to transform client onboarding operations and support National Bank's mission to enhance client services.