Program Manager for Hub Delivery at Amazon

5 hours ago

Toronto, Ontario, Canada Amazon Full-time
Accelerate partner onboarding with Amazon's Canada Hub Delivery team. This role focuses on process efficiency, team collaboration, and delivering exceptional service to our network. As a Program Manager, you will lead the onboarding lifecycle for new Hub Delivery partners. Collaborating with the Business Development Manager and operational stakeholders, you will streamline processes, enhance partner integration, and resolve challenges effectively. This position requires a knack for data analysis and a proven ability to coordinate actions across varied teams.

Key Responsibilities
• Manage end-to-end onboarding for Hub Delivery partners
• Coordinate partner rescue efforts to minimize delivery gaps
• Align onboarding priorities with Business Development Manager
• Utilize Salesforce to track onboarding metrics
• Identify and mitigate risks in onboarding processes

Requirements:
• 3+ years in program or project management
• 3+ years in cross-functional team collaboration
• Advanced skills in Excel and SQL
• Experience in defining program requirements
• Strong analytical and problem-solving skills Embrace the challenge of driving program success and enhancing partner experiences with Amazon's growing team.