University Housing Operations Manager

1 day ago

Montreal, Quebec, Canada McGill University Full-time

Lead university housing operations at McGill University with expertise in staff supervision, residence services, and property coordination across Montreal. Flexible scheduling applies during key periods.

As Operations, Housing and Conference Services Manager, you will manage Student Housing and Conference Services. The position oversees residence operations, front desk services, accommodations, staffing, budgets, and property resources. It also supports safety, customer service, projects, and commercial programs.

Key Responsibilities:

  • Manage year-round operations at three residence buildings
  • Oversee front desk services and operational procedure improvements
  • Supervise approximately 29 employees and contracted housekeeping
  • Coordinate accommodations, furnishings, cleaning, and common spaces
  • Administer Summer Business and Conference Services programs

Requirements:

  • Bachelor’s degree and three years of related experience
  • Experience supervising unionized teams
  • Leadership, organization, communication, and problem-solving skills
  • Proficiency in Microsoft Office
  • Knowledge of French and English

Apply housing operations, staff leadership, customer service, and project coordination expertise across McGill University residences.