Bilingual Clinical Trainer, Aesthetics

3 weeks ago

Toronto, Canada Venus Aesthetic Intelligence Full time

Title: Bilingual Clinical Trainer, Aesthetics – English/French

Reporting to: Manager, Clinical Training – Aesthetics

Location: Toronto, Ontario, Canada




We have an exciting opportunity for a full time Bilingual Clinical Trainer – Aesthetics to join our growing team Reporting to the Manager, Clinical Training – Aesthetics, the Clinical Trainer, Aesthetics will work with autonomy from their home-based office and travel extensively* to train customers on how to use the Venus Concept family of products safely and effectively. Clinical Trainers receive a competitive compensation and benefit package including performance-based incentives.




Responsibilities:

  • Provide expert clinical product/technical assistance and training to physicians and their clinical staff on the effective use of Venus Concept’s systems in a manner that leads to meeting and exceeding business goals in both English and French.
  • Manage and strategically prioritize accounts, scheduling, and other clinical training requests effectively.
  • Educate existing and prospective customers on all Venus Concept products to optimize effective usage by providing technical and clinical information and in-service or web-based trainings.
  • Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team (i.e. TM, BDM and other Clinical Trainers), as well as the Director of Training and Professional Education and other internal and external partners.
  • Represent Venus Concept by attending trade shows, conferences, and customer or industry related events to build network and market services.
  • Assist in managing the clinical support email box and coverage, provide guidance and feedback to clinical team responses and communications.
  • Additional duties include performing administrative work such as managing account documentation, compliance training requirements, expense reporting, and Company system input.
  • Conduct re-trainings post clinical complaint event (in person or virtually).
  • Stay abreast of the industry and new technologies (especially competitors)
  • Stay current on company products instructions for use, best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
  • Prioritize and appropriately respond to requests in a high-stress environment.
  • Communicate any challenges and or issues to Manager, Clinical Training – Aesthetics.
  • Other duties and projects as assigned.




Qualifications:

  • Academic education shall include RN, LPN, RPN or Aesthetic license.
  • Bilingual – English/French Mandatory
  • Experience in energy-based medical devices is an advantage.
  • Previous experience working with or training with capital equipment is a plus.
  • Excellent analytical, organizational, and problem-solving skills.
  • Strong written and oral communication skills as well as the ability to give presentations to a wide spectrum of audiences, both internally and externally.
  • Strong time management skills.
  • Computer Proficiency (MS Office/Outlook/SalesForce).
  • Must have ability to showcase how to perform a treatment and assist others in performing 30–60-minute treatments throughout the course of 6-8 hour training sessions. Standing and continuous motion of both arms is required.


*Travel primarily within North America. Some international travel as required.




Additional Requirements:

Must have a valid driver’s license and a valid passport.

Must travel primarily within territory with some travel within North America and International travel as required.

The ability to travel is required. Must be willing and able to travel up to 80% overnight locally, regionally, and nationally, sometimes on short notice.

Availability and flexibility to work when required, including evenings and weekends.

Ability to work flexible hours, including some evenings and weekends as needed.




Compensation:

Base salary range: $80,000-$90,000

Benefits: Comprehensive package starting on Day 1, covering medical, dental, vision, life insurance, and a 401(k) match, among other benefits.




What you will be part of – our Venus Culture

Venus believes in pushing boundaries while embracing creativity and innovation. Our employees are a critical part of our company’s performance and are at the core of its success. At Venus, we rely on our employees, customers, and network of industry professionals around the world to continuously improve and Deliver the Promise. In order to do that, we ensure that everyone operates with the same values and vision. At Venus, we promise to give you Endless Opportunities, allow you to Foster Innovation and be part of Delivering a Best-In-Class Offering. Venus is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals. Venus is committed to accommodating people with disabilities. Accommodation is available on request for qualified candidates during each stage of the recruitment process.



About Venus Concept

Venus Concept is an innovative global medical aesthetic technology leader with a broad product portfolio of minimally invasive and non-invasive medical aesthetic and hair restoration technologies and reaches over 60 countries and 10 direct markets. Venus Concept's product portfolio consists of aesthetic device platforms, including Venus Versa, Venus Versa Pro, Venus Legacy, Venus Velocity, Venus Viva, Venus Glow, Venus Bliss, Venus Bliss MAX, Venus Epileve, Venus Viva MD and AI.ME. Venus Concept's hair restoration systems include NeoGraft® and the ARTAS iX® Robotic Hair Restoration system. Venus Concept has been backed by leading healthcare industry growth equity investors, including EW Healthcare Partners (formerly Essex Woodlands), HealthQuest Capital, Longitude Capital Management, Aperture Venture Partners, and Masters Special Situations.

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