Human Resources Director

2 weeks ago

Toronto, Canada Manga Hotel Group Full time

Manga Hotel Group is a privately held Canadian company involved in the acquisition, development and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 31 hotels with over 5800 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with a number of new properties and developments in the pipeline.


We are looking for a Human Resources Director that will be a strategic business partner to our senior corporate leadership team. The Human Resources Director will build a skilled and motivated workforce that drives the organizational success of our multiple hotel locations. This role is pivotal in developing and implementing HR strategies that attract, retain, and develop talent, foster a positive work environment, and ensure compliance with all relevant labor laws and regulations across our diverse properties.


Duties & Responsibilities:

  • Oversee and manage the company’s human resource needs, ensuring alignment with organizational goals.
  • Direct and oversee hotel recruitment and hiring activities and strategies for various positions.
  • Develop, maintain and coordinate training programs including for management/supervisory development, including anti-harassment and anti-discrimination training.
  • Maintain human resources information system to provide accurate employee records.
  • Oversee and investigate employee relations and labor-related matters as they relate to relevant laws and regulations, including union matters.
  • Motivate, lead, and inspire the hotel teams to achieve positive outcomes in employee satisfaction.
  • Develop, communicate, and enforce company policies, priorities, procedures, and administrative standards.
  • Perform other duties as assigned.


Preferred Education & Qualifications:

  • Bachelor’s Degree in Human Resources, Business Management, or equivalent is required.
  • Minimum of 5 years human resource experience in a unionized environment.
  • Strong knowledge of federal, state, and provincial employment laws and regulations both in the US and Canada.
  • Certified Human Resources Professional (CHRP) or Chartered Professional in Human Resources (CPHR) certification is preferred.
  • Minimum of 5 years of experience in compensation and benefits management, with at least 3 years in a similar role covering both the US and Canada.
  • Experience working in a fast-paced, high-growth environment.
  • Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization.

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